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Find quick answers to your questions below...
Order Status
" Has my order shipped?
" How do I change quantities or cancel an item in my order?
" How do I track my order?
" My order never arrived.
" An item is missing from my shipment.
" My product is missing parts.
" When will my backorder arrive?
My Account
" How do I create an account?
" How do I edit my account information?
" How much is my shipping?
" I forgot my password.
" How do I return my product?
" I received the wrong product.
" What is your return policy?
" When will my order ship?
International Shipping
" Do you ship to my country?
" What are my payment choices?
" When will my order ship and what are my shipping charges?
" What is the return policy?
" Low Price Guarantee
" Privacy Policy
" Security
Pricing and Billing
" Do I have to pay sales tax?
" I have a question on my charges.
" I need a copy of my receipt/invoice.
" When will my credit appear on my account?
" When will my credit card be charged?
Buyer's Guide
" How do I buy/redeem a gift certificate?
" How do I find my product?
" How do I navigate the site?
" How do I use a coupon?
Additional Support
" How do I contact you?

Importers Direct LLC
1559 S Main St
Akron, Ohio 44301
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